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Yes, shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to APO/FPO addresses. Expedited shipping or large item shipment is not available to these address types.

Yes, if you are shipping to a U.S. Territory (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, and Micronesia) the shipment will be serviced by USPS.

No, we do not guarantee that your order will ship out the same day you place the order. All orders have a standard processing time of 1-3 business days, regardless of which shipping option is selected. Expedited shipping does not...

Once your order is ready for shipment, an invoice with the tracking number is automatically emailed to you. You can also log in to your account and obtain your tracking number by clicking on the invoice number under order listing.

If your order was damaged, misdelivered, or missing an item, please contact us within 2 business days of receiving your order. Most cases regarding these issues will need to be submitted in the "RMA" section of our email support.

If the returned part(s) passes inspection, refunds will be issued within 1 to 2 business weeks after the return delivery date. Issuing time for replacements will vary depending on when we receive your return and availability of...

Yes. Please contact your local USPS/UPS/Fedex customer center or storage facility for more information. *For UPS, please call 1-800-742-5877 *For FedEx, please call 1-800-463-3339 *For USPS, please call 1-800-275-8777

Once an order is in transit, we cannot reroute a package to an alternate location. This is a precautionary measure to safeguard against fraud. An order can only be shipped to the specified address on the original order. In...

If the customer is not available during the time of delivery, the driver of the delivery service will leave an "InfoNotice." This notice contains important information regarding your package.

A notice is left on your door to notify you that a package delivery or pickup was attempted. Your USPS/UPS/FedEx door tag contains information to help you complete the delivery. *If the package was C.O.D. or requires a Signature,...
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